Diamond Management Institute

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Supervision

The Supervision Program is a series of inter-related one-day training sessions focused on developing foundation skills for Supervisors.

w	Roles
w	Communication
w	Feedback
w	Understanding Behaviour
w	Managing Difficult Employees
w	Delegating
w	Coaching For Performance
w	Handling Conflict
w	Motivating Others
w	Time Management
w	Problem Solving
w	Leadership
w	Teamwork
w	Performance Management
w	Goals
w	Effective Meetings
w	Documenting Incidents
w	Labour Relations
w	Employment Standards
w	Grievance Handling
w	Workplace Harassment
w	Attendance Management
w	Ethics
w	Developing And Managing Budgets