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Training Programs
All of Diamond Management Institute’s training is customized for each organization and situation, based on an assessment of your needs. Our training is structured to be participant-driven, with extensive use of individual and group exercises, role-plays and practical models for immediate, relevant application in your workplace.
Leadership Development
The Leadership Development Program is a comprehensive series of inter-related one- and two-day training sessions targeted to developing essential skills and behaviours for Supervisors and Managers. Click here to access Course Outlines.
Supervision
The Supervision Program is a series of inter-related one-day training sessions focused on developing foundation skills for Supervisors. Click here to access Course Outlines.
Communication
The Communication Program is a series of one-day training sessions to enhance Interpersonal Communications. Click here to access Course Outlines.
High Performance Teams
The High Performance Teams Program is a series of one-day training sessions focused on Team Development. Click here to access Course Outlines.
Performance Management
The Performance Management Program is a series of one-day training sessions that covers the framework from Recruitment to Appraisals. Click here to access Course Outlines.
Planning For Action
The Planning For Action Program is a series of one-day training sessions focused on Managing Time, Setting Priorities, Meetings, and Developing And Executing Action Plans that are accountable. Click here to access Course Outlines.
Training and Coaching
The Training and Coaching Program is a series of one-day training sessions to develop Instructional Skills. Click here to access Course Outlines.
Business Writing
The Business Writing Program is a series of one-day training sessions to enhance Written Communications. Click here to access Course Outlines.
Customer Service
The Customer Service Program is a series of one-day training sessions to develop a Service Culture. Click here to access Course Outlines.
Labour Relations
The Labour Relations Program is a series of one-day training sessions for Supervisors and Managers concerning Regulatory requirements. Click here to access Course Outlines.
Budgets and Finance
The Budgets and Finance Program is a series of one-day training sessions that’s all about “The Numbers”. Click here to access Course Outlines.
Organization Effectiveness
The Organization Effectiveness Program is a series of one-day training sessions to enhance the Internal Effectiveness of your organization. Click here to access Course Outlines.
Employee Development
The Employee Development courses may be delivered separately or in any combination, based on an assessment of your organization’s priorities. Each course is one or two days in duration.
To access a Course Outline, click on the title below.
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